Pelorus is an experiential travel and adventure specialist, offering genuine 21st-century exploration. Ushering in a new wave of exploration, creating extraordinary experiences for those seeking something truly different.
In a time of pick-and-pay itineraries, Pelorus goes against the industry grain and puts the focus on the experience, designing individual holidays according to the client’s brief. We work exclusively with a network of industry leaders, who allow us to consider areas and experiences that most travel companies do not give a second thought. We pride ourselves on our attention to detail, creativity and due diligence. Whether travelling to a region that very few others have experienced, or visiting a country that is well-established on the tourist trail, we will ensure your journey is different.
SUMMARY
• Managing the growing Sales Team within the Travel division
• With support from the Head of US Sales and the Director of Travel, the Sales Manager is responsible for delivering excellent sales and client service results through a team of Travel Designers
• Supporting the team on planning extraordinary adventures, experiences, and events in some of the most interesting and remote parts of the planet
• Working with a fast moving, young, dynamic, creative and highly motivated team
• Working closely with suppliers and industry individuals to keep your finger on the experiential travel sector pulse
CORE RESPONSIBILITIES
• Management: lead the Sales Team, with a strong focus on targets and managing the performance of individuals. Coach and guide the team to ensure they operate to the highest standard, including client and project management.
• Project planning: work with individual team members to ensure that the client brief is met and creating itineraries which fulfill the client’s intent. Work closely with suppliers, local authorities and subject matter experts from around the world and ensuring that each detail is thought through to deliver a world class experience.
• Client retention and referrals: work with the team to ensure the existing client base is constantly engaged with, aiming for continued repeat business as well as referrals
• Logistics: Full responsibility for the logistics of all of the team’s projects, including itineraries, contingencies, safety procedures, equipment sourcing and ownership of all aspects of logistics and costing of trips. Ensure all communications, safety procedures, permits, travel requirements and insurance are in place.
• Project finances: work with the Head of Operations to oversee all trip costing to ensure all aspects are covered including, contingencies, invoices, payments to suppliers, consultants and relevant third parties
JOB SPECIFICATION
Personal Specification:
• Logical thinker with good commercial mind-set
• Good problem solver and solution provider
• Ability to work in a high-pressure environment
• People person and team player who can also work autonomously
• Strong numerical skills in order to overseas all financial aspects of each project
• Excellent communication skills
• Excellent planning and time management, with exceptional attention to detail
Essential experience:
• At least 5 years’ experience in travel or events and of planning trips and project management
• Previous team management experience
• Previous financial responsibility
Desirable experience:
• Project management qualifications
• Black book of relevant contacts worldwide
Qualifications:
• Degree (or equivalent)
• Languages (desirable)
Benefits:
• Competitive bonus scheme
Equal Opportunities
At Pelorus, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our suppliers, and our global community. Pelorus is proud to be an equal-opportunity employer, creating an inclusive and welcoming environment for all employees.
